Privacy Policy

1. Introduction

Bhardwaj Dental Centre (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services, in compliance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, date of birth, and address provided through our contact forms or appointment bookings.
• Medical Information: Dental history, treatment records, and health information necessary for providing dental care.
• Usage Data: Information about how you interact with our website, including pages visited, time spent, and referral sources.
• Device Information: IP address, browser type, operating system, and device identifiers.

3. How We Use Your Information

We use the collected information for the following purposes:

• To schedule and manage dental appointments
• To provide dental treatment and related healthcare services
• To communicate with you regarding your treatment and appointments
• To improve our website and services
• To send relevant health information and promotional materials (with your consent)
• To comply with legal and regulatory obligations

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable Indian laws and regulations. Medical records are retained in accordance with the Dentists (Code of Ethics) Regulations, 1976 and other applicable laws.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

• With third-party service providers who assist us in operating our website and practice (e.g., payment processors, IT services)
• When required by law or to protect our legal rights
• With your explicit consent

6. Data Security

We implement reasonable security practices and procedures as mandated under the Information Technology Act, 2000 and the SPDI Rules, 2011. This includes technical, administrative, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

7. Your Rights

You have the following rights regarding your personal information:

• Right to access and obtain a copy of your personal data
• Right to request correction of inaccurate data
• Right to request deletion of your data, subject to legal retention requirements
• Right to withdraw consent at any time

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at: